Privacy Policy

Last Updated: April 29, 2026

The plain-English version

  • We only collect what we need to run TaskCart and help you manage your business.

  • We don't sell your data. Period.

  • You own your data. You can export it or delete your account anytime.

Welcome to TaskCart. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and the third-party services we use to power our project management and invoicing tools for freelancers.

1. Information We Collect

We collect data to provide, improve, and secure our services. This includes:

Information You Provide to Us:

  • Account details (name, email, password)
  • Business information (company name, address, tax details)
  • Project data (task descriptions, deadlines, budgets)
  • Client information (names, emails, contact details you provide)
  • Financial data (invoice details, payment status)
  • Support communications

Information Collected Automatically:

  • Log data (IP address, browser type, device information) to ensure security and improve performance.

Payment Information:

Payment processing is handled by Paddle, our Merchant of Record. We do not store your full credit card details on our servers.

2. How We Use Your Information

We process your data to:

  • Provide and maintain the TaskCart platform
  • Generate invoices and manage your projects
  • Communicate with you about updates or support needs
  • Ensure the security of our platform and prevent fraud
  • Comply with legal and tax obligations

3. Third-Party Service Providers

We utilize trusted third-party data processors to run TaskCart effectively. These services only access your data as necessary to perform their specific functions:

  • Paddle Merchant of Record handling SaaS subscription billing, taxes, invoicing, and compliance for TaskCart plans.
  • Stripe Payment processing integration allowing freelancers to connect their accounts to bill and receive payments from clients.
  • Cloudflare DNS, CDN, and Turnstile security to protect against bots.
  • Better-Auth Secure authentication and session management.
  • MinIO Secure storage for your uploaded files and project assets.
  • SMTP Provider Sending transactional emails, invoices, and alerts.
  • Redis Session caching and rate-limiting to ensure platform stability.

4. Data Security and Retention

We implement robust security measures, including Cloudflare Turnstile, strict sanitization, rate-limiting, and SSL encryption, to protect your data. We retain your personal information and project data for as long as your account is active or as needed to provide you services and comply with legal obligations.

5. Contact Us

If you have questions regarding this Privacy Policy or your data, please contact our support team at [email protected].